Lead AV Technician Hotels & Hospitality - Littleton, CO at Geebo

Lead AV Technician

Quick Apply Full-time 1 hour ago Full Job Description Job description What are we looking for? A kick-ass Lead Technician.
Where are we located? Denver Metro, specifically Centennial, CO Who will you report to? Dan Lowitz, Technical Director.
We think he's pretty kick-ass! Who are we? Remember the cartoon The Jetsons as a kid? Or how about the movie Iron Man? Both of these shows have a key commonality:
they showcased killer homes that were souped up with the kind of technology that would blow your mind if that technology existed in real life.
Well, what was only sci-fi in those shows is rapidly becoming real life today.
Consumer technology and smart-home systems are evolving rapidly, which means homes being built or renovated today and in the coming years will look more like those homes in the movies.
We started 16 years ago with a simple mission:
Experience the Difference.
We specialize in the installation of sophisticated home automation systems.
We are dedicated to providing the best user experience and performance, providing our customers with a wide selection of products and solutions.
Weak points in our solutions? You won't find them.
Our home automation systems work symbiotically to provide customized and user-friendly designs that are easy to modify and upgrade to stay relevant.
We're looking for someone whose commitment to an exceptional customer experience is unmatched.
It's part of what sets us apart from the competition, so this is a must! What would you be doing? As the Lead Technician at our company, you'll spend your time working in homes and businesses to install and integrate the latest in A/V and automation technology.
Here's how a typical week might look:
On Monday, you might find yourself pulling wire while showing a new technician the ropes at a home under construction; On Tuesday, you may be reviewing a proposal to ensure the necessary equipment is accounted for; On Wednesdays, we all fly to Vegas together and hit the casinos.
(just kidding; we just wanted to make sure you're still paying attention) On Thursday, you may walk a client through their new home, educating them on their new integrated system; You may end your week on Friday by putting the finishing touches on a dedicated theater room.
You'll spend most of your time onsite as the lead service technician.
This includes acting as the lead on system configuration and programming, walking clients through newly installed systems, and overseeing other onsite technicians.
On other days you'll work on serving existing clients to ensure their equipment is working smoothly.
We expect you to stay up on the latest trends in the home technology industry.
What can we say? We like to stay current.
If we're lucky, your daily work will be planned and structured.
However, priorities can shift at a moment's notice.
Therefore, you must be comfortable with shifting focus and willing to be an active participant in juggling multiple demands.
You will always be expected to treat our clients and your colleagues with patience and friendliness no matter how big or small their issues.
Client service is sacred at our company, so it is of the utmost importance that you be willing and able to serve as a helping hand to our clients in their moment of need.
What should you bring to the table? A high school degree or GED equivalent Minimum of 2 years of experience in the A/V field or related industry Crestron Home programming certification Alarm.
com, structured wiring, and level 2 networking training certificates of completion are a bonus.
A self-starter attitude with a desire to continuously improve Highly organized; dedicated to details and follow-through Patient and friendly personality at all times Excellent communication skills - both verbal and written Resourceful and willing to patiently work through challenging situations Ambition to strive for 100% client satisfaction at all times Ability to lift 50-70lbs What do we bring to the table? Base salary:
$60-80k commensurate with skills and experience Paid time off A fantastic team you'll soon call family Culture Fit:
Do you believe in a culture of service? We pride ourselves on the level of service we provide and insist that every team member puts client service first and foremost.
Are you happy to lend a helping hand? Service can be a thankless business - your drive to help needs to come from within.
Do you believe there's always room for improvement? We are always in pursuit of perfection regarding the client experience.
Are you frequently putting yourself in others' shoes? We believe empathy and understanding are critical to all phases of the client relationship.
Do you pick up the ball that someone else may have dropped? Again, we're looking for people that own the company goals beyond just doing their job.
Are you OK with making a mistake? We are, too, as long as we learn from them and don't repeat them.
Benefits Package:
Health Dental Vision 401K with Company Match Job Type:
Full-time Salary:
$60,000.
00 - $80,000.
00 per year
Benefits:
401(k) 401(k) matching Dental Insurance Employee discount Health insurance Paid time off Vision insurance Schedule:
Monday to Friday
Experience:
low-voltage installation:
5 years (Required) exposure to Crestron/Control4/Savant system:
3 years (Required) exposure to firewall/router/switches/wireless access points:
3 years (Required) Work Location:
One location Job Type:
Full-time Pay:
$60,000.
00 - $80,000.
00 per year
Benefits:
401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule:
8 hour shift Ability to commute/relocate:
Centennial, CO:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Low voltage:
5 years (Required) License/Certification:
Driver's License (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.

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